Privacy Policy

Last Updated: 12/08/25

This Privacy Policy explains how Atlantis Watches & Jewelry (“Atlantis,” “we,” “us,” or “our”) collects, uses, and protects information when you use our website or interact with us.

Our physical showroom is located in Tustin, California, serving clients throughout Orange County and beyond.

By using our website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We collect information in two main ways:
(1) information you choose to give us, and
(2) information collected automatically when you use our website.

A. Information You Provide Directly

For example, when you:

  • Submit a “Sell Your Items” or similar form

  • Request an appointment or quote

  • Contact us by email, phone, or text

  • Send us photos or descriptions of your items

We may collect:

  • Name

  • Email address

  • Phone number

  • City/region

  • Photos and descriptions of your items

  • Any message or details you include in forms or emails

We do not offer online checkout on this website and do not collect payment card details here.


B. Information Collected Automatically

When you visit our website, we and our service providers may automatically collect:

  • IP address

  • Browser type and device type

  • Pages viewed, time on page, and click paths

  • Referring URLs (for example, which ad or link brought you to our site)

  • General location based on IP (e.g., city/region)

We may use tools such as:

  • Google Analytics 4

  • Meta Pixel (Facebook / Instagram Ads)

  • Other standard analytics or advertising tags

This data is used in aggregated or pseudonymous form to help us understand traffic, measure ad performance, and improve the site.


2. How We Use Your Information

We use the information we collect for purposes such as:

  • Reviewing and evaluating items you submit

  • Contacting you with questions, offers, or follow-up about your items

  • Scheduling or confirming appointments

  • Responding to your messages and inquiries

  • Operating, maintaining, and improving our website

  • Analyzing traffic, advertising performance, and site usage trends

  • Preventing fraud, abuse, or security threats

  • Complying with legal obligations and recordkeeping requirements

We do not use your information for online product checkout or shipping through this website.


3. SMS, Calls & TCPA Consent

If you provide your phone number, you agree that we (or our service providers) may contact you at that number via:

  • Calls

  • Text messages (SMS)

  • Voicemail

for things like:

  • Appointment confirmations

  • Item evaluations and offers

  • Follow-up questions

  • Occasional promotional messages (where allowed)

You can opt out of marketing text messages at any time by replying STOP to any SMS.

We do not sell or rent your phone number to third parties for their own marketing.

If we use a messaging provider (for example, a text or call service), they may only use your number to send messages on our behalf and must follow our instructions.


4. How We Share Your Information

We do not sell your personal information.

We may share your information with:

  • Service providers who help us run our business, such as:

    • Website hosting and maintenance

    • Analytics providers (e.g., Google Analytics)

    • Advertising and marketing platforms (e.g., Meta / Facebook Ads)

    • SMS, email, or call providers

  • Professional partners if needed to evaluate an item (for example, a trusted watchmaker or gemologist)

  • Government authorities or law enforcement when required by law, court order, or to protect our rights or the safety of others

All service providers are required to keep your information confidential and to use it only for the services they provide to us.


5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep the website functioning properly

  • Understand how visitors use the site

  • Measure the effectiveness of our advertising campaigns

Types of Cookies

  • Essential cookies – Required for basic site functionality and security. These are always active.

  • Analytics cookies – Help us understand how visitors use the site (e.g., which pages people view most).

  • Advertising/retargeting cookies – Used by us and our advertising partners to measure campaign performance and, in some cases, show relevant ads.

You can control cookies through:

  • Your browser settings (block, delete, or limit cookies)

  • Any cookie banner or “cookie preferences” tool on our site (if enabled)

Blocking some cookies may affect how the site works.


6. Data Retention

We only keep personal information for as long as necessary for:

  • Evaluating your items or responding to your inquiry

  • Maintaining business and tax records

  • Meeting legal or regulatory obligations

  • Security, fraud prevention, and dispute resolution

Once information is no longer needed, we will delete it or de-identify it in a commercially reasonable manner.


7. Data Security

We take reasonable steps to protect your information, including:

  • HTTPS/TLS encryption on our website

  • Restricted access to systems and data

  • Secure server configurations and regular updates

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security, but we are committed to safeguarding your data to the best of our ability.


8. Your Privacy Rights (General)

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you

  • Correct inaccurate or incomplete information

  • Request deletion of your personal information, subject to legal or business exceptions

  • Opt out of certain types of data use, including targeted advertising where applicable

To exercise these rights, contact us at:

  • Email: admin@atlantiswatches.com

  • Phone: (714) 409-8889

We may need to verify your identity before we can respond.


9. Additional Rights for California Residents (CCPA/CPRA)

If you are a California resident, California law may give you additional rights regarding your personal information. Subject to certain exceptions, you may have the right to:

  • Know the categories of personal information we collect and the purposes for which we use it

  • Access specific pieces of personal information we hold about you

  • Request deletion of your personal information, in many cases

  • Correct inaccurate personal information

  • Opt out of “sale” or “sharing” of your personal information, to the extent those concepts apply to our activities

  • Not be discriminated against for exercising your privacy rights

Atlantis Watches & Jewelry does not sell personal information in the traditional sense. If we ever use third-party advertising or analytics technologies in a way that is considered a “sale” or “sharing” of personal information under California law, we will honor any applicable opt-out rights.

To submit a request related to your California privacy rights, contact us at:

Please include “California Privacy Request” in your subject line or message.


10. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it.


11. Do Not Track

Some browsers offer a “Do Not Track” (DNT) setting. At this time, our website does not respond to DNT signals, as there is no universal standard for doing so.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the latest revision.

If we make material changes, we may also post a notice on our website or contact you using the contact information we have on file, where required by law.


13. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, you can contact us at:

Atlantis Watches & Jewelry
1631 Edinger Ave #104
Tustin, CA 92780
United States

 

Email: admin@atlantiswatches.com
Phone: (714) 409-8889

Cookie settings